This is a template and must be reviewed by the client or a legal professional before publishing.
Who we are
Countryside Solar (Countryside Solar Pty Ltd, ABN 35 623 339 926) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We collect information you provide, such as your name, phone number, email, address, postcode, electricity bills and property details, when you request a quote or contact us. We may also collect website usage data through cookies and analytics.
How we use your information
To prepare quotes, design and install systems, lodge grid-connection and rebate paperwork, provide support, and send updates if you opt in.
Disclosure
We may share information with electricity distributors (Energex/Ergon), retailers, the Clean Energy Regulator, finance providers, and contractors where needed to deliver our services. We do not sell your personal information.
Storage & security
We take reasonable steps to protect your information from misuse, loss and unauthorised access.
Access & correction
You can request access to or correction of your personal information by contacting us at admin@countrysidesolar.com.au.
Complaints
Contact us at admin@countrysidesolar.com.au or 1300 041 769. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).